All reservations are confirmed once a deposit and a signed reservation agreement are received. A valid credit card is required to hold every booking.

Rates quoted are based on the vehicle, date, duration, itinerary and passenger count provided at the time of booking. Changes to any of these details may change the final rate.

Full payment is required no later than 7 days prior to the scheduled service date.

Cancellations made more than 7 days before the scheduled service date are eligible for a refund. Cancellations made within 7 days of the scheduled service date are non-refundable, and all payments will be retained.

All cancellation requests must be submitted in writing by email to bookings@booklimofastllc.com. A cancellation is not considered received until the written request is sent to this email address.

Service beyond the reserved time is billed in additional increments at the applicable hourly rate and is charged to the card on file.

Overtime is subject to vehicle and chauffeur availability and cannot be guaranteed.

All stops and addresses must be provided at the time of booking so the itinerary and rate can be prepared correctly.

Additional or changed stops requested during the run are subject to approval and may result in additional charges.

Tolls, parking fees, permits, airport fees and similar third-party charges are not included in the quoted rate and are billed to the client.

Safety comes first. In the event of severe weather or unsafe road conditions, the chauffeur may adjust or discontinue the route at their discretion.

The company is not responsible for delays or service interruptions caused by weather, traffic, road closures or other conditions beyond its control.

The person who signs the reservation agreement is responsible for any damage to the vehicle caused by members of their party.

Damage charges are assessed based on repair cost plus any lost booking time and are charged to the card on file.

Smoking and vaping of any kind are prohibited in all vehicles. A cleaning fee applies to any violation.

Alcohol is strictly prohibited for anyone under 21 years of age. Valid identification may be requested.

Any alcohol observed in the possession of underage passengers will be removed and the run may be terminated without refund.

Illegal substances are prohibited at all times and will result in immediate termination of the run without refund.

A sanitation fee applies to any interior cleaning required beyond normal use, including spills and illness.

The fee covers cleaning costs and any booking time lost while the vehicle is out of service.

Vehicles may not carry more passengers than their stated legal capacity. Chauffeurs will not exceed capacity under any circumstance.

Passenger counts listed for each vehicle reflect comfortable seating and may vary by vehicle configuration.

The company is not responsible for items left in or lost from a vehicle.

Found items are held and returned when possible. Please contact us as soon as you notice a missing item.

The chauffeur may terminate the run without refund if the conduct of any passenger is considered unsafe, unlawful or abusive.

Clients are responsible for the conduct of every member of their party for the duration of the reservation.

Passengers must remain seated while the vehicle is moving and follow all instructions given by the chauffeur.

Standing through roof hatches, opening doors while in motion and any behavior that distracts the chauffeur are prohibited.

Any service concern should be reported to our office as soon as possible so it can be reviewed while details are available.

Claims submitted after the reservation date may not be eligible for adjustment. Liability is limited to the amount paid for the affected reservation.

By reserving, the client authorizes the company to charge the card on file for the reservation total and for any additional charges described in these terms, including overtime, tolls, damage and cleaning fees.

A completed credit card authorization form may be required before service begins.