Contact

Thank you for choosing Book Limo Fast LLC for quality assurance. Please review your reservation for proper dates, addresses, and times. It is up to you to inform us of any corrections. This is not Book Limo Fast LLC’s responsibility. 100% non-refundable payment is expected when the reservation is made. All payments are non-refundable and non-transferable in any case of cancellation. Cancellations must be submitted in writing, via email. Remaining payments: Must be paid 30 days before the reservation date and will be charged on the card on file automatically. Reply to this email to constitute your acceptance of these terms via Email. Cancellation requests must be made in writing via email to bookings@booklimofastllc.com

Overtime Rates:

10 Minute Grace Period Is Allowed. All overtime will be charged to the Same credit card we use for Booking. Overtime is charged by the hour, not prorated per minute, and will be charged the same rate as per the signed contract per hour rates at the time of booking. The credit card on file will be charged, prior to the event date, for overtime and damages deposit. Security deposit will be refunded upon completion of the trip after inspection of the vehicle if there is no overtime and damages, the refund will be processed within 3 to 4 working days. In the event we have another engagement after your service, there is no guarantee that Book Limo Fast LLC will be available for overtime hours beyond your contracted time block. We reserve the right to conclude services at any moment once the contractual time has expired. We do not intend to be tardy on your service help us to be on time for our next Trip. If you feel you need more time, please book in advance, and we will gladly accommodate to the best of our ability. Cardholder Acceptance: I read the contract, and I accept the Book Limo Fast LLC terms and conditions, and I understand the deposit is not refundable.

Payment Acceptance:

We accept all major Credit Cards, Venmo, and Zelle. If paying by bank Cheque, it must clear within 7 days of your services. All vehicles are monitored with GPS tracking.

Traffic Congestion:

It is agreed and understood that Book Limo Fast LLC shall not be held liable or responsible for delays in traffic, roadblocks, and alternate route delays, or as a result of the misdirection of the driver by passengers. Delays for inclement weather shall also be the responsibility of the contracted Book Limo Fast LLC. We do not offer credits during traffic delays. Please allow extra time for travel if you feel it is necessary.

Please consider your times carefully when booking or choose a lengthier package. Stops and Addresses Listed on your contract, all addresses must be provided in advance. Book Limo Fast LLC will not be held responsible for time lost mapping new addresses or trying to find landmarks. Please list all addresses in advance to ensure quality mapping and routing. Note: Any Tolls On the road customer have to pay.

Weather Policy

Book Limo Fast LLC reserves the right to suspend service if the weather is inclement and could jeopardize safety. In these instances, a rain & Snow date will be allowed for the customer to choose a future date. All deposits will be held for a future date.

VEHICLE DAMAGE POLICY

The Agreeing guarantor of this reservation accepts full financial liability for any physical damage or breakage of crystal, switches, burn marks, stains, etc. Escape Hatches are for emergencies only. Book Limo Fast LLC reserves the right to terminate service with no refund to the client if the client renting the service acts in a disorderly or violent manner. Book Limo Fast LLC reserves the right to initiate legal collection proceedings for loss of service or damage fees that are not fully paid within 14 days past the date of service and will bill for any attorneys’ fees, collection expenses, and court costs incurred.

SMOKING/ALCOHOL POLICY

Our Vehicles are non-smoking. A $350 charge per occurrence will apply. If needed, your driver will pull over to allow passengers to smoke outside the limousine. The illegal use of drugs is prohibited in our limousines and can terminate the ride at no refund to the customer. Alcohol consumption in our vehicle is not permissible if any passenger on board is under the age of 21, alcohol must not be present during these instances, or services may be terminated. In the event of illness, a minimum $350.00 clean-up will apply for steam cleaning and detailing all bodily fluids.

PASSENGER COUNT

No chauffeur will operate a vehicle with more passengers than the vehicle is rated to accommodate. Please ensure the vehicle you are renting will accommodate your passenger count.

GENERAL ADDITIONAL POLICY

If, for any reason, the firm is unable to perform the service as contracted, its maximum liability shall be limited to a full refund of any monies paid by customers toward their rental or a credit towards future service. In rare instances, we reserve the right to substitute vehicles in the event of mechanical failure. In the event of mechanical failure, Book Limo Fast LLC reserves the right to make a comparable substitution. In the event we have advance notice of a vehicle being taken out of service, we will contact you and advise of available options. If a vehicle becomes disabled en-route to your service, we will send a comparable substitute at no extra charge to you. It is agreed that no person shall cause any contracted vehicle to be overloaded past the passenger capacity of any contracted vehicle. It is further understood that all passengers shall discharge themselves from the vehicle orderly and shall check for personal items before departing the contracted vehicle. Book Limo Fast LLC shall not be responsible for any items left in a contracted vehicle. It is your responsibility to check the vehicle for personal items. Contracting person agrees that all claims and or complaints must be submitted in writing to Book Limo Fast LLC no later than 7 days after the scheduled event. Moreover, should it be deemed necessary for Book Limo Fast LLC to enlist attorneys or collection agencies to assist in the collection of monies due for non-payment of services or a breach of this contract, it shall be at the expense of the contracted event. Failure to comply with any or all terms and conditions of this contract may result in termination of your ride, forfeiture of all payments and deposits. The contracted event acknowledges that upon reading and understanding the terms and conditions of this contract, it hereby agrees by signing this contract. Chauffeurs have the authority to determine if vehicles can safely make tight turns or enter narrow driveways; in such instances, clients may need to walk to or from the vehicle. For your safety, walking or standing in the vehicle is prohibited while in motion. Book Limo Fast LLC will not be held liable for injury sustained if  the van must come to an immediate stop.

Cardholder Acceptance: I read the contract, and I accept all Book Limo Fast LLC terms and conditions and I understand that all payments are not refundable.